Terms

Clear expectations for practical website and tech help.

Start with public information

The first review begins with a public page or path, what should happen, what actually happens, and what is at risk. Access and credentials are handled separately only when an approved scope requires them.

Diagnostics and repair scope

The $250 diagnostic is a written first step. A $500 repair deposit is used only after the repair scope has been discussed or written. Larger repair or website work is separated from the diagnostic and described before it begins.

Payments

PayPal handles payment. Use the confirmation email to match the payment to the service and public site or domain.

Website and tech boundaries

Do not include passwords, card numbers, private account access, hosting credentials, donor data, or customer records in an initial form, email, or PayPal note.

Questions

If payment, confirmation, or the help-request path does not work as expected, email info@gilhodgesfreedom.com.